If you have an iPhone 6 or an iPhone 6 Plus, have you ever had a problem with the touch screen functionality?
Apple has a lot of customers.
Of course they are not satisfied with it.
Many people complain that the touch screen on the iPhone 6 device is getting less sensitive and less functional.
With a responsive touch screen, the phone will actually freeze and cannot be used properly.
According to the blog ifixit, this problem is called "touch disease ".
Org, which created the term, and more customers of iPhone repair technicians have encountered this annoying problem, which seems to be more common in the larger iPhone 6 Plus version.
In addition to the obvious symptoms of freezing the screen, touching the disease is easy to diagnose, because the phone will display flashing gray strips at the top of the screen.
The reason is that two small "touch IC" connectors convert the tap and slide of the finger on the screen into machine input, separating it a little from the motherboard of the phone.
The result is often a gradual deterioration of the touch screen function, and it seems unstable.
Apple has so far refused to formally acknowledge the problem, but angry customers in North America have put things in their hands.
Both the United States and Canada filed a class action lawsuit, complaining about the problem, and even accusing Apple of covering it up. The country-
An extensive lawsuit filed in the United States in August said Apple had concealed "material design defects that caused the iphone touch screen to be unresponsive ".
In order to make the phone thinner, the technology giant failed to "correctly (
Protect the touch IC chip)
"The motherboard cannot wear properly due to foreseeable and reasonable use by consumers," the lawsuit said . ".
According to your situation (
Your contract conditions or if your phone is under warranty)
To solve the problem, Apple may charge hundreds of dollars.
"Apple has long been aware of the iphone's flaws.
However, despite Apple's long-standing knowledge of this design flaw, Apple often refuses to repair the iphone for free when the defect occurs, "the lawsuit said.
Canada's disgruntled people have filed two lawsuits against a country's touch disease.
Extensive complaints from Quebec residents and another complaint.
Lawyer in Canada-
Since filing the complaint on September, Tony Merchant said, "We 've had a large number of people contacting us," complaining about the issue, adding that Apple has "brushed it under the carpet ".
According to AppleInsider, Touch disease accounted for more than all other problems in all repairs at the Apple store.
"In our notes, we started calling it with a specific name that we made up in the store because we all know," an Apple store staff told the website . ".
"Management said we had to call it flashing.