listen to amazing 999 call where handler communicates with man who cannot talk - whiteboard

An emergency call handler was praised for her quick call
Think after helping save the life of a person who can't speak.
The 40-year-old Kathryn longstoff is considered an "absolute credit" to her police, Cleveland police ".
Call handlers based near Fort Myers answered 63-year-
The old man who did not speak at that time.
The unnamed man, after experiencing a "medical incident", called 999 on Saturday, February 16, and was unable to speak due to the current medical condition, but let Catherine know that he was there.
Catherine tested her expertise and communicated with him by asking him a series of questions and only answered yes or no by tapping ".
She was able to judge whether the man had difficulty breathing by remaining silent when asking the initial question, and to confirm this by having him click if there was such a situation.
Catherine said: "As soon as I got a call, I knew something was wrong and I had to quickly find a way to communicate with him because I didn't know what kind of danger he was in at the time.
"Thankfully, he has contacted the police before and his number and address is already on our system.
"This allows me to let him confirm his personal information by clicking.
Then I asked him if he was in danger and needed an ambulance.
"I even asked him if he could open the door and get the medical services into his house, which he was able to do.
As soon as I knew he was in danger, my colleague sent the officer to his address and he also reminded the doctor to attend as soon as possible.
When the man arrived, he was rushed to James Cook University Hospital.
She added: "The person can only communicate with the staff on the whiteboard, and he wrote on the whiteboard that it was very touching to thank all the staff for saving his life.
"The medical staff was a trial and saw a caregiver working with two volunteer police officers (specials)
On a dedicated vehicle, respond to events that have traditionally been attended separately by two service departments.
Superintendent Emily Harrison, head of the control room for the unit, said: "Without her quick response, Catherine is definitely a credit to the unit --
Thought this man might be alive today.
This incident is extremely challenging for all involved and without professional and calm actions from staff, staff and medical colleagues to ensure his safety, the results can be very different.
"I personally want to thank everyone involved in this incident, which highlights the challenging work that our forces and partner agencies have to deal with on a daily basis.