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People can't understand how the phone folds.
Their confusion is understandable.
Source: APTech giant Samsung was forced to cancel the release of the next generation of AU3300 folding smartphones after tech critics reported the screen cracked.
The company said on Monday it would postpone the release of the Galaxy Fold before its release on Friday.
The phone will be released in the United Kingdom on Friday and May 3.
Source: The AFPSome reporter, who was allowed to access the phone in advance, noticed that half of the screen stopped working, while others mistakenly removed the protective layer and damaged the device.
Samsung decided to stop publishing after the issue was marked.
Some damage, they say, was caused by "The effect on the exposed area at the top and bottom of the hinge.
Related reports: Samsung's expensive foldable phone has broken down, and the commenter said the company also pointed out that a "substance" that may affect its performance was found in one of the test devices ".
Technology critics started posting issues with the device on Twitter last week, but according to Patrick Moorhead, as of Friday, the company did not know the root cause of screen defects, the founder of Moore insight and strategy, he said he had direct contact with the company.
Moorhead says about 50 foldable devices worth $1,980 have been sent to journalists, analysts and bloggers in the United States for review before they are scheduled to be released in April 26.
It is not clear how many devices are defective.
According to their posts on Twitter, the four units sent to reporters and a YouTube celebrity contain questions.
Journalists from media outlets such as Bloomberg, edge, and CNBC all shared on Twitter photos of how their so-called flexible screen was blackened or broken at the hinge.
Bloomberg reporter Mark Gurman wrote on Twitter on Wednesday: "The screen of my Galaxy Fold review unit is completely broken and cannot be used in two days . ".
The screen on my Galaxy Fold review unit is completely broken and won't work in 2 days.
It's hard to know if this is universal. pic. twitter.
Com/ohohj3dqhwattached posted a photo of a two-person phone on TwitterThirty of seven. 3-
The screen is black.
"When I tap the screen with the top of my finger and the nail touches the screen (very common)
This also leaves a seemingly permanent indent . "
"There was a very small tear at the top of the hinge and the screen got worse when I poked it.
Samsung finally responded to the rally through a public statement.
"In order to fully evaluate this feedback and conduct further internal testing, we decided to postpone the release of the Galaxy Fold.
"We plan to announce the release date in the next few weeks," a Samsung spokesman said on Monday . ".
Samsung also postponed media events planned for this week in Hong Kong and Shanghai.
It will be released in the United States on April 26 and then in the United Kingdom on May 3.
While Samsung did not say how long the delay might be, or whether production of the device had completely stopped, some analysts said that compared to the massive recall and shutdown of the Galaxy Note 7 in 2016, this delay is not serious.
At that time, the company was forced to stop selling the Note 7 because the cell phone battery was overheating, caught fire and exploded in the customer's pocket.
At the product launch on February, tech enthusiasts were surprised by the feature.
Source: Agence France-Presse "this is certainly an embarrassment to Samsung's reputation, but it won't have much financial impact on them as they create a brand new category of foldable products with this product.
"There is no market share to lose," Moorhead said . " He added that there was no problem with his beta phone.
Galaxy Fold with tablet-sized 7.
The 3 inch curved display allows it to fold into the size of a normal smartphone with 4. 6 inch screen.
Samsung claims that the folding hinge can withstand 200,000 support.
But so far it seems hard to take two days.
The company released the new model in February 21, announcing that the "much-anticipated" phone will create a new category for the industry, a category that has since Apple released its iPhone in 2007
"Samsung is writing the next chapter in the history of mobile innovation by changing the possibilities of smartphones," the company said in its release . ".
"Galaxy Fold introduces a whole new category that unlocks new features like never before with our Infinity Flex display.
"In addition to the limitations of traditional smartphones, we have created Galaxy Fold for those who want to experience what advanced foldable devices can do. ”—
Continue the conversation on Twitter @ james_p_hall or james. hall1@news. com.
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