Samsung announced a formal recall on Friday. 8 million top-
Washing machine-
More than a month after the electionS.
The government first warned that the machines were unsafe.
In terms of the crew and reported incidents, this is the largest washing machine recall in history, the United StatesS.
Commission on Consumer Product Safety (CPSC)said.
Washing machines can become dangerous when washing bulky items, such as quilts, which can cause the machine to vibrate violently or even burst.
The Cpsc released the recall on Friday, saying Samsung had received 733 reports of machine failure.
Nine people were injured, including broken jaw, shoulder injuries and other impacts or falls
Those involved were injured, "the agency said.
Customer complaints filed with the government describe the explosion and dumping of debris on the walls of the washing machine, floating or tearing the socket from the screws.
Recallaffects sold 34 models from March 2011 to November 2016.
The complete list of affected models has been launched. Front-
Load washers are not included in the recall.
"Before you wash your clothes again, contact Samsung and respond to this recall. These top -
In a statement to The Post, CPSC Chairman Elliot Kaye said: "loading washers are at risk of injury when used in high-speed rotating cycles . ".
Samsung did not respond to requests for comment.
Samsung is offering some remedies for those with faulty washing machines.
People affected by the recall have the option of having technicians come to the door to reinforce their machines for free.
There's one here too-
Manufacturers warranty extension year.
People who have purchased the new washing machine in the last 30 days can get a full refund.
But this is not a problem that only affects the new gasket;
Many complaints Samsung has received indicate that the machine had been working for years before the explosion and had not had any accidents.
Users can also choose to purchase rebates for new washing machines, which may be Samsung products or other brands.
The value of these rebates will be determined by the age of the washing machine and its model.
Those who choose to buy a Samsung washing machine will receive an additional $150.
Before the user makes a decision, it is recommended that they only clean bulky items in a delicate or waterproof cycle.
Samsung has also sent an "home label Kit" describing these security measures to affected customers that can be attached to the washing machine.
CPSC issued a warning about the top
In late September, Samsung is handling a massive recall of the Galaxy Note 7
This is also prone to explosion due to battery failure.
After recalling the first batch of smartphones and releasing alternatives, Samsung had to issue a phase 2 recall when the replacement of the phone also started to catch fire.
The end time of the release of these two problematic products raises some questions about whether consumers will start to doubt the overall security of Samsung products.
For Friday's recall, Samsung's engineers and officials worked with government engineers and compliance personnel to fully analyze the affected washing machines and propose remedial measures, the agency said.
Unlike Samsung's smartphone recall, the recall speed of the washing machine is not fast --tracked —
One reason why the time gap between CPSC's initial warning at the end of September and the start of Friday's recall is large.
After the recall of Note 7, Samsung first tried to solve the problem without government intervention.
This fact has drawn sharp criticism as the owner of Note 7 may not understand how serious the battery problem is without an official recall. The U. S.
It wasn't until two weeks after Samsung's own "voluntary" return plan began that the government issued a recall.
Note 7 has once again sparked debate about whether CPSC is hindered by laws that prevent disclosure when CPSC finds problems with hazardous products, and even prevent CPSC from working with a company to recall.
The agency must also consult the company before any information is publicly announced.
"There is no doubt that Congress needs to give the CPSC greater power to remove dangerous products from the shelves as soon as they are found to be dangerous and to have greater control over the recall process," Sen.
Richard Blumenthal (D-Conn. )said in an Oct. 13 statement.
Meanwhile, Samsung is still in the final stages of cleaning up its smartphone recall --
It is estimated that the cost will be as high as $5. 3 billion.
In an effort to catch the remaining holders of the still faulty phone, the company recently started to stop in some parts of the world, such as New Zealand's telephone network service.
It has yet to announce similar plans in the United States.