the new english babble: or the words you must now know to get on in life - overhead projector bulb

In the past, in the bad old industrial UK of the 1960 and 1970 s, Management and Labor "did not speak the same language ".
Since then, great changes have taken place on both sides, most of which are undoubtedly for the better, but one thing is not.
The gap in language still exists, and in fact it may now be larger than ever before.
Across the country, a new management is taking over in private and public organizations, and what they say is often not recognized as English.
When they open their mouths or write their ideas on paper, the overflow is a mixture of euphemism and jargon that goes beyond the understanding of ordinary people.
Some claims of "cost"
Welfare matrix, "core conditions", "framework", "Performance Evaluation", "flexibility" and "strategy and specialty"
Respond positively.
Other people in "Mission Statement", "business plan", "audit facilitator" and "financial services manager.
With this language, there are some special habits, most of which are associated with the desire to calculate, measure, and define things consistently, almost forcibly.
We live in an era of unsafe work.
Even yesterday's stable gray work is no longer safe today.
London alone lost 86,000 banking, insurance and business services jobs between 1992 and 1993.
From now on, few of us can expect to do the same job ten, five or even a year later.
No one will blame this on new managers or their language, but one thing is certain: we all need to understand the language if we want to survive in a future workplace.
Last week, the case of a man who crossed the line during a BBC strike highlighted the plight of the ignorant employee.
I just got an 18-
He said a page review of the program I was going to fill in.
"One section is headline efficiency, and the other is efficiency.
What is the difference between efficiency and effect?
Like the BBC, the National Health Service has been the goal of new management technologies designed to improve efficiency (
And effectiveness)
The Union unified organization recorded these nonsense and the strange things that came with it.
For example, the Ministry of Health sought to claim that the patient was no longer dead, but that there was a "negative patient incident" and to re-classify the complaint as a "negative performance indicator ".
The Brighton medical trust fund has a "sellotape working group", consisting of four managers, and trust chairman John spirce was established to "eliminate the unimportant notice.
The union also quoted 200.
The value for money division of the NHS board defines the word bed, which begins: "bed: a device or arrangement that can be used to allow the patient to lie down. . .
Five paragraphs for further explanation are then given.
At the BBC, few people would deny that the alienation caused by the way management spoke led to a strike.
A staff member said it was like dealing with alien life.
The BBC is proud to make sure the public understands every word on the radio.
But internally, we were taken over by management advisors and their disciples who made money by talking about rubbish.
Garbage may not be the proper term.
Words and phrases usually have meaning
Although it is better, it is usually simpler.
As shown in the glossary we have attached, these words are important --
Extension, deletion, streamlining and flattening-
Is a euphemism for the three most important words: "You are a friend ".
Some may find comfort in the fact that managers themselves, especially middle managers, are also victims of these processes: they are also fired.
Tom Peters, the best American writer
Sales for excellence (
It lists the business section of Sunday independence now)
Considered by many to be the high priest of the new way of administration.
Last week, he sent the message of "leveling" white people in London --
White-collar workers are essential if companies are to be closer to customers.
He said before 1 pounds-500 that confusion and excitement are critical to business successa-
Head of the British manager seminarMiddle-
Professionals are now in an "age of uncertainty" because they used to enjoy their lives at Xerox, IBM and oil companies and thus "couldn't really work ". At the London-
There is no doubt that researchers based at the school of management believe that global competition, new technologies and shrinking companies are creating chaos for thousands of previous companies --
Manage life in an orderly manner.
A survey of 5,000 managers to be released later this year found that a considerable number of ethnic minorities expect them to have to work from home, become consultants, or earn income if they can, life as a freelancer.
The management reported that the promotion was decreasing and the downgrade was increasing.
Pressure is rising everywhere.
BBC and National Health Service
The archives management experiment in the UK is an exception in this regard.
Photographers and nurses may face a dangerous future, but the administrators have never been so good.
This is mainly the result of an audit obsession: management measures performance, opinions and results so firmly that they have to hire a large number of managers to measure.
But the new mantra in English is more than just about firing.
In addition to the language of delay and flattening, there is a democratic vocabulary of empowerment, ownership, work team and participation in management.
Neil Milward, a former civil servant in the employment department and now a senior fellow at the Policy Institute, believes that all of this is largely fraudulent.
He said there were no new attempts to communicate with employees, and few employees made any contribution to the operation of the workplace.
His research found that the decline of trade unions was not addressed by new methods that represented the interests and views of employees.
"The management masters who put forward these phrases did not solve the growing world of sweatshops, rather
United Britain, he said.
There is a gap between language and reality.
Unlike employees in almost all other European countries, British employees simply do not have an influential mechanism.
We have been looking for America.
Master of American management, American language, American practice.
Some Americans who are aware of their recession are surprised by our listening.
Cary Cooper, who came to the UK to become a professor of labor relations at Manchester University of Science and Technology, said: Compared with Europe or the Far East, the management of the United States is more active and the actual participation of employees is lower.
It's strange that when the real success story is Japan, South Korea and Germany, that's what British managers look.
Last week, Tom Peters was asked why Britain continues to seek inspiration from the United States, despite the recent recession in the US economy.
'I don't know,' he said.
"I'm dumbfounded.
"New English Dictionary audit: every activity must be accompanied by an audit, no matter how insignificant.
Once it becomes an accounting term, this is now used to provide an important atmosphere for the most tedious work of inspection or measurement, namely, transparency audit, stress audit, technical audit, bulb audit.
British Standard 5750: Say you follow this.
This is an official quality measure designed to ensure that goods and services meet consistent standards and monitor quality in every activity carried out by the company.
The cynical view is that compliance with 5750 does not guarantee better widgets, just consistent widgets, which may be consistently bad.
Of course, you don't agree with this cynical view.
Budget: don't care about the product, this is be-all and end-
All management, power fonts and tools.
People running it will get performance-related pay;
People who don't run it will be scaled down.
Business Process Reengineering
Engineering: phrases widely used in all meetings.
This means looking at how the work is done and trying to improve customer satisfaction with the results.
A lot of audits are needed.
Closely related to the plane hierarchy.
Your example. The Director-
The BBC's generals are well paid (
If not always high taxes)
The new master of oral English.
He is changing the culture of the BBC, setting up an in-house market that requires program producers to "buy" services and technical skills from the rest of the BBC, or outsource.
This means hiring more middle management and management consultants and leading to strikes, all of which help to identify the victims of future layoffs.
Choice: use the word frequently.
Expand it, expand it, and even increase it.
As long as the choice is consistent with the company's goals, it is always a good thing. Competencies: (
Ability;
Nothing to do with incompetence)Important-
A grandiose way of describing what you can do.
The staff can judge by looking at the following list (or auditing)
The ability of everyone.
And the core competencies are that companies should focus on what they are best.
This usually means layoffs.
Competitive wages: two different meanings, do not confuse.
Competitive wages are low for workers
They must compete with the wages of workers in the Far East.
But they are very high for managers.
In the United States, who must compete with the salaries of managers?
Culture: What are you changing by using all these words.
It has nothing to do with opera or literature.
Customer: any person who uses public or private services;
Paid or free.
There are no passengers on the British Railway, and there are no tourists in Dulwich Park (see picture);
They have customers.
The theory is that if you change your name, your employees will have a new attitude.
DELAYERING: Fire middle management and produce a flat company.
Also known as delete.
Layoffs: dismissal of employees.
See right side size. DRAINS-
Up meeting: the American way of saying it means MEETING to solve the problem.
Based on clearing the drain pipe by sticking the rod up.
It may be fashionable but short-lived. Use it now.
Effectiveness/efficiency: if the company is more streamlined, healthier, and meaningful due to delays, layoffs, etc. , and improves efficiency by allowing fewer people to do more work.
Authorization: employees are "authorized" when they are able to continue working with minimal interference from management ".
Managers talk about this, but are usually not ready for delivery.
The "power" discussed is fictional and has nothing to do with Europe's idea of giving a seat on the workers' board of directors.
Europe: a dangerous place full of a successful economy that allows workers to be represented on the board of directors as well as on social and trade union rights.
Do not mention Europe except the market;
The only model for managers is in the United States.
Flat: successful companies are flat companies, that is, they eliminate middle-level managers from their hierarchy in order to bring the organization closer to customers.
Human resources manager: formerly called personnel officer.
The so-called "human resources" is to distinguish them from other resources such as cash, computers, and company cars.
The main task of human resources management in the 1990 s was to tell them about the human resources that were being laid off.
Internal customers: colleagues or colleagues, such as "I have to see some internal customers for the drainage system"up meeting'.
Internal market: companies and public companies such as BBC and NHS can improve efficiency by building hundreds or even thousands of business units, each of which is a customer or supplier of others.
Results: an increase in the number of middle-level managers and consultants, many of whom work on auditing to see if the internal market works.
These managers, in turn, need human resource management.
Layoffs are usually required in order to pay. JUST-IN-
Japan's system to speed up production and cut costs.
Companies provide what they need when they need it, not build inventory in warehouses. Use freely;
It hardly sounds like jargon.
Learning Organizations: According to theorist Charles Handy, these organizations are full of "knowledge workers" who will increasingly divide their work into various areas of endeavor or portfolios.
He said that the success of the organization depends on the level of learning and training of employees.
Although managers seem to have received a lot of training, there are very few signs of this being put into practice in modern Britain.
Management consultant: nominally more objective than thinking for yourself, "cheaper in the long run ".
They tend to take longer than you expected, spend more, and tell you what you already know.
Good projector.
Market testing: a form of competitive bidding.
The public sector is commercialized by forcing civil servants to bid on private contractors to obtain the right to manage their work.
The government aims to test the market for the entire civil service and save money in the process.
This will certainly change the culture.
European law limits the ability of successful contractors to fire public-sector labor or cut wages.
As a result, people's enthusiasm for the idea has declined.
Meetings: As always, these are the places where management operates, but now their themes are: Target meetings, strategic meetings, transparency meetings, effectiveness meetings.
A new skill is to stand
Meetings where chairs are not provided (
Keep them alert).
Middle management: in fact, you may be one of them, but you will never admit that.
Just like fashion, there are only top models and supermodels, so there are only senior managers in modern business.
Middle management is history (
Except for the BBC and the NHS)
Because the theory requires them to be flat.
Mission statement: calling on the world for employees-
Beat the company, 'high
High quality products, "effective customer service", "increased choice", "authorized employees ".
Outsourcing: purchase services from external contractors when required, rather than hiring full-time contractors
Hourly work within the company.
The BBC's Vera Lynn Show was outsourced last week.
Ownership: if an employee has "ownership" of the company's philosophy, it helps them feel empowered.
As with authorization, do not understand it literally;
It just means that HR management has read their mission statement.
Participatory management: see employees as people who can have a view on how work should be done.
Show enthusiasm for this, but be cautious.
Performance Indicators: If you decide how to calculate them, they will always prove that your idea is valid or that someone else's idea is invalid.
Like audit and management consultants, they are expensive, but you can't expect efficiency to be cheap. PERFORMANCE-
Related payment: the wage freeze for all persons except management (
See competitive performance indicators).
Job/career portfolio: people who have been laid off are told that life-long work has become the past and that they should consider working for the "portfolio" of several companies, or have a "portfolio" of different occupations ".
In practice, many older, unskilled and unfortunate workers find their portfolios empty.
Right: A tough question.
Management must have authority-
That is to say, make a decision without employee, Union, employment law or government opposition.
In contrast, workers must not have the right to work or representation.
The right size: the word "shrink" has an unfortunate negative sound, so it's replaced by the right size, which means a company is doing the right thing by firing employees.
Total Quality Management: a way to eliminate production failures by constantly improving ideas in every process of planning, production and service.
The American initiator of this idea insisted that 85 of the production failure was the responsibility of management.
These ideas are naturally ignored in the West.
Western managers have to pay attention only when Japanese companies let them work.
Transparency: This contributes to ownership and empowerment and is essential for participatory management.
This is achieved by endlessly repeating the task description and nailing the performance indicator chart to the bulletin board. (
No one would expect the management consultants to be transparent, and this is one of the things that makes them useful. )
Work Team: The concept generated by a theory that business is a series of projects implemented by small groups with complementary skills.
Terms of free use;
You will leave the impression of changing culture, but you don't have to do anything.
Vision: executives need to survive.
Vision was acquired by taking part in long weekend brainstorming, outdoor activities, and company generosity. (
Photos)