Effective date: 2026-08-25 · Last updated: 2026-08-25

This Privacy Policy explains how Shenzhen ITA Touch Technology Co., Ltd. ("ITA TOUCH", "we", "us", "our"), a company registered in Shenzhen, China, collects, uses, stores and protects personal information when you visit https://www.itatouch.com (the "Website") or contact us by email, WhatsApp or other channels.

1. Information We Collect

Information you provide to us: your name, company name, job title, email address, phone/WhatsApp number, and message content when you fill in inquiry forms or contact us.

Information collected automatically: IP address, browser type, device type, pages visited, referring URL and similar technical data, collected via cookies and server logs, used for security and to improve the Website.

2. How We Use Your Information

• To respond to your inquiries and provide quotations;
• To provide, deliver and support our products and services;
• To communicate with you about your orders and projects;
• To improve our Website, products and customer service;
• To comply with applicable laws and regulations.

3. Legal Basis and International Transfers

We process personal information based on your consent, the performance of a contract with you, our legitimate business interests, or legal obligations. As a company based in China, information you provide may be stored and processed in China or other countries where we or our service providers operate. By using the Website and contacting us, you acknowledge this transfer.

4. Sharing of Information

We do not sell your personal information. We may share it only with:

• Service providers who help us operate the Website and business (e.g. hosting, email, analytics), under confidentiality obligations;
• Authorities, where required by law or to protect legal rights.

5. Cookies

We may use cookies and similar technologies for essential site functions, analytics and to remember your preferences. You can disable cookies in your browser settings; some parts of the Website may not function fully without them.

6. Data Retention

We keep personal information only as long as necessary for the purposes described in this Policy, or as required by applicable law.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete or restrict the processing of your personal information, and to object to processing or request data portability. To exercise these rights, contact us using the details below.

8. Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss or alteration. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Website is not directed to children under 16, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with an updated effective date.

11. Contact Us